Management - Certificate NVQ Level 3

About this course

Benefits

Provides each individual manager with the opportunity to develop their own personal management performance, become more effective and to progress their career.　

Who should attend

Ideal for first line managers with responsibility for managing budgets, allocating work to team members/colleagues/contractors, achieving specific results and some degree of decision making.

Course Content

Learners take three mandatory units (Group A) focusing on managing personal development, setting objectives and supporting team members, and planning and allocating work for the team. They then choose from a diverse range of optional units (Group B) to complete the qualification, tailoring their learning to meet their individual and organisational needs.

Mandatory units Group A

• Manage own professional development within an organisation
• Set objectives and provide support for team members
• Plan allocate and monitor work of a team

Optional units Group B

• Develop, maintain and review personal networks
• Provide leadership and direction for own area of responsibility
• Ensure compliance with legal, regulatory, ethical and social requirements
• Manage risk in own area of responsibility
• Manage personal development
• Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
• Support team members to identify, develop and implement new ideas
• Implement change in own are of responsibility
• Develop working relationships with colleagues
• Develop working relationships with colleagues and stakeholders
• Recruit staff in own area of responsibility
• Plant, allocate and monitor work in own area of responsibility
• Support learning and development within own area of responsibility
• Address performance problems affecting team members
• Build, support and manage a team
• Manage conflict in a team
• Lead and manage meetings
• Participate in meetings
• Support individuals to develop and take responsibility for their performance
• Know how to follow disciplinary procedures
• Managing grievance procedures
• Support the management of redundancies in own area of responsibility
• Implement, monitor and review health and safety policy in own area of responsibility
• Manage physical resources
• Manage the environmental impact of work activities
• Make effective decisions
• Manage knowledge in own area of responsibility
• Communicate information and knowledge
• Procure supplies
• Manage a tendering process
• Plan and manage a project
• Develop and implement marketing plans
• Analyse the market in which your organisation operates
• Manage the achievement of customer satisfaction
• Prepare for and support quality audits
• Manage customer service in own are of responsibility

Assessment uses evidence from the workplace for example observable performance, physical products of work (such as reports, plans, correspondence etc), witness testimony, professional discussion and questioning.

Accredited by The Institute of Leadership and Management (ILM).　

Costs

We have access to various funding avenues which means that in many cases, training can be FREE, or subsidised, provided you meet the required criteria. To find out if you are eligible, contact us to arrange an appointment with one of our experienced advisors.

Entry requirements

Please call 01905 743456 for more information.

Assessment

Please call 01905 743456 for more information.

What next?

Please call 01905 743456 for more information.

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