Team Leading - Certificate NVQ Level 2

About this course

Benefits

Aimed at improving job performance and providing a considerable boost to the morale of the team leader, the real benefits of this qualification are the cost savings and quality improvements the employer can expect to see.

Who should attend

Designed specifically for individuals who have some authority for managing resources and are seeking to motivate team members as well as achieve agreed outputs. Suitable for newly appointed or aspiring team leaders, focusing on managing personal development, working relationships with colleagues and communicating information and knowledge.

Course Content

This qualification gives learners the opportunity to develop the core competences needed by team leaders in today's dynamic business world. Learners take three mandatory units (Group A) they then choose from a diverse range of optional units (Groups B and C) to complete the qualification, tailoring their learning to meet their individual and organisational goals.

Mandatory units Group A

• Managing personal development
• Develop working relationships with colleagues
• Communicate information and knowledge

Optional Group B

• Plan, allocate and monitor work of a team
• Set objectives and provide support for team members

Optional Group C

• Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
• Support team members to identify, develop and implement new ideas
• Manage conflict in a team
• Lead and manage meetings
• Make effective decisions
• Manage knowledge in own area of responsibility
• Procure supplies
• Manage customer service in own area

Assessment uses evidence from the workplace. This could include observation, professional discussion, questioning/interviews/witness testimony, physical products of work (such as plans, reports, correspondence etc).

Accredited by The Institute of Leadership and Management (ILM).　

Costs

We have access to various funding avenues which means that in many cases, training can be FREE or subsidised, provided you meet the required criteria.　 To find out if you are eligible, contact us to arrange an appointment with one of our experienced advisors.

What next?

Please call 01905 743435 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it  for more information.

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For help applying call 01905 743456